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About the room

Neptuno, Suite — The Palace, A Luxury Collection Hotel in Madrid, Spain. Explore room photos, features and amenities, then choose your dates to check prices and availability.

This spacious 1023 sq ft non-smoking room offers a comfortable stay with a king bed featuring a pillowtop mattress and premium bedding. The layout includes a separate bedroom and living room. Guests can enjoy a smart television with premium channels and stay connected with free WiFi (250+ Mbps, suitable for 3-5 people or up to 10 devices). Food and drink options include 24-hour room service and a minibar (fees may apply). The private bathroom is equipped with a deep soaking bathtub. Practical amenities such as a laptop-compatible safe, free newspaper, and iron/ironing board are provided, and cribs are available free upon request. Comfort is ensured with climate-controlled air conditioning and fresh bed sheets available on request. For relaxation, in-room massage is available. The room is wheelchair accessible, featuring low-height counters and a sink. Eco-friendly features include cleaning supplies, energy-saving switches, a recycling bin, and LED light bulbs. Housekeeping is available on request, and no rollaway/extra beds are provided. Connecting/adjoining rooms can be requested, subject to availability.

Room type
Suite
Room size
1,023 ft²

These are shared hotel amenities, separate from the amenities specific to your room.

  • Av Equipment Available
  • Conference Rooms
  • Meeting Rooms
  • Post/Courier Services
  • Accessible By Elevator
  • Accessible Facilities
  • Airport
  • Atm/Cash Machine
  • Bus/Train Station
  • Cashless Transactions Available
  • City Centre
  • Delivered Food Is Securely Covered
  • Disability-Friendly Rooms
  • Enhanced Cleaning Protocols
  • Facilities For Disabled Guests
  • Fire Extinguisher
  • Garden
  • Grab Bars
  • Green/Sustainable Hotel
  • Hand Sanitizer
  • Heating
  • Key Card Access
  • Nearest Bus / Metro Stop
  • Parking
  • Physical Distancing Rules Followed
  • 24 Hour Check In
  • Air Conditioning
  • Atm Machine
  • Bar
  • Barber Shop
  • Beauty Salon
  • Bicycle Rentals
  • Body Treatments
  • Breakfast In The Room
  • Breakfast Takeaway Containers
  • Business Centre
  • Car Parking - Onsite Paid
  • Car Rental Desk
  • Cashless Payment Available
  • Cctv/Security
  • Concierge
  • Contactless Check-In/Check-Out
  • Currency Exchange
  • Doctor On Call
  • Dry Cleaning
  • Elevators
  • Exhibition/Convention Facilities
  • Express Check-In/Check-Out
  • Fitness
  • Foreign Currency Exchange
  • Free Wifi
  • Hair Dresser
  • High Speed Internet
  • Housekeeping-Daily
  • Laundry Service
  • Limousine Service - Paid
  • Meal Services
  • Multilingual Staff
  • Payable Wifi
  • Porterage
  • Restaurant
  • Room Service - 24 Hours
  • Safety Deposit Box
  • Shuttle Services
  • Tableware
  • Valet Parking
  • Wheelchair Access
  • Gymnasium
  • Health And Fitness Facility
  • Sauna

Check-in
14:00
Check-out
12:00

How can I check the room price?

Prices depend on your dates and guests. Open the hotel page and enter your stay details to see available rates.

Are meals and free cancellation included?

Meals and cancellation terms vary by offer. Review the details of your chosen rate before booking.

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