Privacy Policy

We respect your privacy and protect your personal data

Last updated: January 2024

1. Collection and Use of Information

The collection and use of information are our responsibility, and this policy explains how we use your personal information through the Urnt website and its applications available on smart devices like iPhone, Android, and Windows. Please note that this privacy policy does not apply to our business partners' websites, subsidiaries, or any other parties.

2. What Information We Collect

  • Personal information (name, email, phone number)
  • Payment information (credit or debit card)
  • Booking information and accommodation details
  • Other information related to service usage

3. Ways of Using the Information

  • Fulfilling our agreement with you, including reservations and any other booking
  • Preparing your events or communicating with you if there are any issues
  • Registering your name on our website or mobile applications
  • Responding to any inquiries you send us via email
  • For direct marketing purposes

4. Service Improvement

We always seek to improve the website services based on the information we receive from you. This information helps us to better respond to requests addressed to the customer service team and support their needs and analyze data traffic on the site.

5. Information Sharing

  • To all branches of the customer service team offices
  • To other trustworthy parties to provide specific services
  • To other parties participating in the credit card licensing policy
  • If we have a task to do so or if the law allows us to do so
  • To our employees and agents to perform one of the tasks

6. Information Protection

You are solely responsible for the confidentiality of your password and personal account information. Therefore, we ask you to be careful to maintain this information, especially when connected to the internet.

7. Policy Updates

We may update this privacy policy from time to time. We advise you to review this page periodically to stay informed of any changes.

Contact Us

If you have any questions about this privacy policy, you can contact us via email:

[email protected]